Q1. Can I have a sample order for Saddles?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than.
Q3. Do you have any MOQ limit for Bridles order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for Reins?
A: 1 let us know your requirements or application.
2 We quote according to your requirements or our suggestions.
3 customer confirms the samples and places deposit for formal order.
4 We arrange the production.
Q6. Is it OK to print my logo on Girth product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the Bits products?
A: Yes, we offer 1years warranty to our products.After the warranty period, we can continue to provide after-sales service of products and replacement of spare parts
Teng Saddlery Company
Contact:Benny TENG
Mobile:0516-88516888
Email:info@tengsaddlery.com
Add:81 West Renmin Rd, Xinyi City,Jiangsu 221400,CHINA